Ticket Support

In this front-line position, you will be expected to greet all patrons with excellent customer service. As part of the ticket support team you will be obtaining and tearing tickets from arriving attendees, as well as checking attendees for re-entry into the festival. Ticket Support is responsible for managing the flow of incoming attendees and monitoring the front door area. The building has limited capacity, which means that the front door positions will be monitoring the number of attendees in the building. The ticket support position is also responsible for directing media, VIP’s, and volunteers to appropriate places or people. Excellent communications skills required. In this role, you will have the opportunity to interact with event coordinators, attendees, and other volunteers.

Saturday: 9:00 am to 1:00 pm & 1:00 pm to 5:00pm
Sunday: 9:00 am to 1:00 pm & 1:00 pm to 4:00pm

Greeter

In this position you will be handing out programs; floating and monitoring in a specific area, directing attendees to areas, counting the number of attendees entering and exiting, providing support where needed. As part of the greeter team, you will have a strong presence on the floor and will be asked to be aware of security issues such as: unsupervised children, theft from exhibitors, lost or misplaced items. However, you will not be expected to attend to compromising situations. This position involves interacting with exhibitors, event coordinators, attendees, and volunteers.

Saturday: 9:00 am to 1:00 pm & 1:00 pm to 5:00pm
Sunday: 9:00 am to 1:00 pm & 1:00 pm to 4:00pm

Exhibitor Support

In this position you will be assisting exhibitors with preparing and displaying their products. You will also act as a liaison between the exhibitors and event coordinators as needed. The needs of the exhibitors will depend on the products and services that they offer which could vary from customer service, washing dishes, handling performers, etc. You will have the opportunity to learn about all things tea while interacting with exhibitors, festival attendees, and other volunteers.

Saturday: 9:00 am to 1:00 pm & 1:00 pm to 5:00pm
Sunday: 9:00 am to 1:00 pm & 1:00 pm to 4:00pm

Green Team/VIP LOUNGE ASSISTANT

The Green Team is responsible for general clean up. You will be walking the floor to collect cups from attendees, deliver water from stations to exhibitors, maintain the VIP lounge, and ensure general clean up during the festival. 

Saturday: 9:00 am to 1:00 pm & 1:00 pm to 5:00pm
Sunday: 9:00 am to 1:00 pm & 1:00 pm to 4:00pm